๐ก๐ง๐๐ฎใฐ๏ธ How to create a capability model
๐ค AI Summary
- ๐๏ธ Capability models provide a holistic perspective for businesses to transform with specific intent. [00:09]
- ๐บ๏ธ Managers use these models as heat maps to prioritize resources based on organizational strategy. [00:27]
- ๐ Capabilities form the foundation for delivering customer value through specific business processes. [00:53]
- ๐งฉ A capability consists of the ability to perform tasks combined with managing relevant information. [03:02]
- ๐งฑ Complex capabilities should be broken down into granular levels, typically levels one through three. [04:23]
- ๐ Multiple processes often share the same underlying organizational capabilities to deliver value. [03:56]
๐ค Evaluation
- โ๏ธ The Business Architecture Management Guide by the Business Architecture Guild supports the use of capability mapping as a stable blueprint that remains constant even when processes change.
- ๐ก๏ธ Dr. Raj Ramesh focuses on the structural assembly of capabilities, while Enterprise Architecture Strategy by Harvard Business Press suggests that the level of integration and standardization varies based on the specific operating model of the firm.
- ๐ Further exploration into Value Stream Mapping would help clarify how capabilities specifically enable the flow of value across different department silos.
โ Frequently Asked Questions (FAQ)
โ Q: What is the primary purpose of a business capability model?
๐ A: It serves as a fundamental tool to understand an enterprise holistically so leaders can prioritize investments and transform the business based on strategy.
โ Q: How do capabilities differ from business processes?
โ๏ธ A: Capabilities represent what a business does and the resources it has, while processes represent the sequence of steps taken to deliver value using those capabilities.
โ Q: Why are heat maps used in capability modeling?
๐ฅ A: Heat maps visually identify which capabilities are critical, which consume the most resources, and which provide a competitive advantage to the firm.
โ Q: What are the levels of granularity in a capability model?
๐ช A: Models are typically organized into levels one, two, and three to provide both a high-level big picture and enough detail for tactical implementation.
๐ Book Recommendations
โ๏ธ Similar
- ๐ Business Architecture by Ulrich Homann and William Ulrich details the formal methods for creating robust capability maps within large enterprises.
- ๐ Capability Modeling with ArchiMate by Marc Lankhorst explains the technical standards for visualizing and documenting organizational capabilities.
๐ Contrasting
- ๐ Strategy Maps by Robert Kaplan and David Norton focuses on the Balanced Scorecard approach which prioritizes performance metrics over structural capability modeling.
- ๐ฆโ๐ฅ๐ป The Phoenix Project by Gene Kim emphasizes flow and continuous process improvement rather than static architectural mapping.
๐จ Creatively Related
- ๐๐๐ง ๐ Thinking in Systems: A Primer by Donella Meadows explores how the underlying structure of any system determines its behavior and long-term outcomes.
- ๐บ๐ช๐ก๐ค The Design of Everyday Things by Don Norman provides insight into how the functionality and interface of tools impact the userโs ability to execute a task.